Category: Media releases

MTN Group today announced a strong and resilient operational and financial performance in the first quarter of 2021, with growth in service revenue exceeding medium-term guidance, driven by gains in data and fintech revenue.

“The MTN Group has delivered a solid Q1 2021 trading performance, with service revenue and EBITDA margins expanding on the back of continued commercial momentum and resilient networks,” said MTN Group President and Chief Executive Officer Ralph Mupita, adding that the Group’s Ambition 2025 strategy had gained execution traction during challenging COVID-19 macroeconomic conditions in the quarter.

In constant currency terms, service revenue grew by 17.8% to R42.3 billion at end-March 2021, earnings before interest, tax, depreciation and amortisation (EBITDA) rose by 21.3% and the EBITDA margin widened to 44.2% from 42.7%.

“The overall Group results were supported by double-digit service revenue growth from our large operations and continued focus on our expense efficiency programme. We are encouraged in particular by the strong performance of MTN South Africa, as well as accelerating data and fintech services across the group in the period,” he said.

MTN South Africa (MTN SA) recorded strong performances across the consumer, enterprise and wholesale businesses. Underpinned by market share gains and a subscriber base of 32.1 million, an 11.8% increase in service revenue and good cost containment drove a 3.2 percentage point expansion in MTN SA’s EBITDA margin to 39.8%. MTN Nigeria and MTN Ghana – both of which reported Q1 results in the past week – continued to build on their solid operational execution and commercial momentum.

Group data revenue grew by almost a third amid sustained demand for work-from-home services, digital entertainment as well as online education offerings. Fintech revenue also accelerated, expanding by more than 31% as the value of fintech transactions increased by 87% to US$53 billion.

“We are pleased with the momentum in driving our platform strategy and the fintech separation project is progressing well, in line with our Ambition 2025 strategy,” said Mupita. “MTN Rwanda recently received a licence to operate a separate fintech entity, bringing the number of structurally separated entities to 12 (out of 16 fintech markets). We continue to progress our work in establishing the Topco structure for fintech, and anticipate that this will be concluded before Q1 2022.”

The Group’s strong overall performance was despite a 1.7 million decrease in subscriber numbers to 277.9 million as MTN Nigeria’s subscribers declined because of restrictions on all new SIM sales and activations in that market. The Group’s active data subscribers increased by 1.3 million to 115.6 million and the number of MoMo customers increased by 0.2 million to 46.6 million. Excluding the impacts of MTN Nigeria, MTN Group total subscribers increased by 3.4 million.

COVID-19 continued to impact lives and livelihoods across the world, including at MTN. By 31 March 2021, the Group had reported 1 557 COVID-19 infections and mourned the loss of 11 MTN employees to the virus across our markets. We continue to prioritise the health and safety of our people.

Alongside equity partners, in April we submitted a bid for one of two telecoms licences to operate in Ethiopia, Africa’s second most-populous country which represents the last and largest telco liberalisation opportunity in the world. MTN’s participation in the bid process aligns with our pan-Africa focus and capital allocation framework.

The Group remains committed to its asset realisation programme (ARP) and is confident of making progress on realising the 29% stake in tower company IHS Group in the short term. This is key to MTN’s ARP. IHS continues to explore an IPO of its shares in line with its public statement made in August 2020.

“Looking ahead, we are focused on executing our Ambition 2025 strategy, driving growth, de-leveraging the Holdco balance sheet and unlocking value, whilst navigating the impacts of the pandemic,” concluded Mupita

MTN Rwandacell PLC (MTN Rwanda) has today made history in Rwanda by being the first mobile network operator to list its shares on the Rwanda Stock Exchange (RSE).

As part of the May 4th listing by introduction, Crystal Telecom Limited’s shareholders now hold a direct 20% stake in MTN Rwanda and can trade their MTN Rwanda shares directly on the RSE. These shares were previously held by Crystal Telecom PLC.

MTN Rwanda CEO Mitwa Ng’ambi said the listing was good news for MTN and Rwanda: “We are honoured to be the first telecommunications network provider in Rwanda to be listed on the RSE. We are committed to further establishing our presence, expanding our connectivity, driving digital inclusion and contributing to the sector and economy.

She said MTN was proud of its journey in Rwanda in the past 23 years: “We are grateful to our customers, partners and stakeholders and look forward to this new chapter. Listing on the RSE is a major milestone for us and the platform for even better and bolder things to come.

MTN Group President and CEO Ralph Mupita said the listing demonstrated MTN’s commitment to Rwanda: “This listing will assist in deepening the Rwandan capital markets by broadening public ownership over time and will also establish the basis for a new and emerging telecoms and technology asset class on the exchange.

This listing by introduction is part of MTN Group’s work to continuously promote local ownership and participation in MTN businesses across its markets and provides an opportunity for Rwandans to invest directly in the country’s leading network operator.  

MTN Rwanda joining the Rwanda Stock Exchange as we celebrate 10 years of operations as an Exchange is another big milestone for our market. We hope that the powerful brand recognition brought by MTN Rwanda on the market will attract more private sector companies both locally and internationally to join the market and enjoy the benefits of listed companies,” said Pierre Celestin Rwabukumba, CEO of the Rwanda Stock Exchange.

Ahead of its listing by introduction on the RSE, MTN Rwanda changed its status from a private company to a Public Liability Company (PLC) effective December 2020. The full company name has therefore been changed from MTN Rwandacell Limited to MTN Rwandacell PLC.

MTN Group is pleased to announce that it has joined the Joint Audit Cooperation (JAC) and the Global Enabling Sustainability Initiative (GeSI), two globally recognised industry bodies committed to promoting technologies and practices that foster environmental, social and governance sustainability.

These memberships are a vital step in the realisation of MTN’s sustainability vision of creating shared value for our stakeholders through responsible economic, environmental and social practices.  

“As the leading operator in many of our markets, we recognise that in partnering with JAC and GeSI we have a significant opportunity to contribute to the collective agenda of driving greater adoption of sustainable environmental and social practices across our supply chain and the sector. This is how we realise the outcomes we aim for in placing ESG at the core,” says MTN Group Executive for Corporate Affairs and Sustainability Nompilo Morafo.

Telecommunications is a rapidly changing industry, vibrant with emerging technologies and competitive disruptors that are altering established business models and creating new sustainability-related opportunities and risks.

MTN Group Executive for Procurement & Supply Chain Management Dirk Karl says: “We recognise the unique blend of know-how that these two well-established bodies bring. In joining, we are able to verify the sustainability performance levels of our top 20 suppliers and their sub suppliers who have already been audited. The memberships also provide a platform to further enhance the audit coverage across our supplier base.”

Members of JAC – which was founded in 2010 and whose members include many of the world’s largest telecoms operators – share resources and best practices to develop long-term corporate social responsibility implementation in the different tiers of the ICT supply chain globally. Collaboration between the largest operators promotes sustainable sourcing globally.

“On behalf of JAC and its member companies, we are very pleased to welcome MTN on-board with us and look forward to working together. This provides us with further diversity from African and Middle Eastern continents in our collaboration on making progress on supply chain sustainability topics and issues,” says Paras Shah, JAC Chairman.

GeSI works to facilitate real-world solutions to real-world issues by contributing towards a sustainable future, communicating the industry’s corporate responsibility efforts and driving the sustainability agenda.

“GeSI’s mission is to help create a smarter, more sustainable world with digital solutions at its core,” said Luis Neves, Global CEO of GeSI. “We are thrilled to have a company like MTN, a leader in its industry sector and region, join us as a Member. Their engagement reinforces GeSI’s work to harness innovative digital solutions as a force for good as we commit to the 2030 Agenda. We look forward to a long partnership with MTN.”

MTN strives to always conduct business in a way that supports the long-term sustainability of the societies in which we operate. To meet these objectives, we conduct business with suppliers and partners who share our commitment to high ethical standards and operate in a responsible manner.

To provide our customers with the products and services they need, MTN relies on a multi-faceted and multi-layered global supply chain, which consists of approximately 15 000 suppliers. Not many telcos – particularly pan-African telcos – are members of both JAC and GeSI. By becoming a member of both organisations, MTN can ensure ethical, sustainable, environmentally responsible supply chain partners.

MTN Group confirms that it is participating with equity partners in a bid for a telecoms licence in Ethiopia, Africa’s second most-populous country which represents the last and largest telco liberalisation opportunity in the world.

Our participation is aligned with our strategy, Ambition 2025, focusing on capturing growth from digital acceleration across the continent. It has been made in partnership with Silk Road Fund from China. Other partners will be disclosed on a successful bid outcome.

Ethiopia provides the largest telecommunication and digital services growth opportunity in Africa over the medium term and fits into our pan-Africa focus and platform strategy. We are being guided by our capital allocation framework in our assessment of this opportunity,” commented MTN Group President and CEO Ralph Mupita, in confirming the MTN and Silk Road Fund equity partnership bid.

MTN has a long history of building and operating market-leading operations in numerous markets across Africa and the Middle East, including establishing greenfield operations. At the end of 2020, MTN Group had 280 million subscribers across 21 markets.

MTN Group today publishes our suite of 2020 reports – including the Integrated, Sustainability, Transparency and Tax Reports – covering how the Group performed in the year and how we delivered on our commitments to stakeholders.

“2020 was unprecedented in the challenges and opportunities that the COVID-19 pandemic created across the markets we operate in. In the year, the Group focused on building resilience and sustainability and positioning the business for accelerated growth given the digital acceleration occasioned by the pandemic,” comments MTN Group Chairman Mcebisi Jonas.

The reports detail the impact of COVID-19 on our markets and business; the Group’s support to stakeholders in these challenging times; our work to manage the risks of pandemic; and our plans to make the most of the opportunities. These factors played a part in shaping MTN Group’s repositioned strategy, Ambition 2025: Leading digital solutions for Africa’s progress, which is detailed throughout our reports.

MTN Group’s 2020 Integrated Report tells the MTN value-creation story clearly and concisely, reflecting integrated thinking. Enhancements to the report this year include a thorough discussion on the new strategy, as well as dedicated sections on COVID-19, the Group’s outlook and our key issues.

Under the new Ambition 2025 strategy, one of the Group’s four priorities is to ‘create shared value’, with environmental, social and governance (ESG) principles at the core.

COVID-19 has exacerbated underlying economic and social inequalities and is unfolding at the same time as a mounting climate crisis. As a result, instilling sound ESG principles is fundamental to building resilience and ensuring that MTN is future-fit and plays its role in building sustainable societies,” says MTN Group President and Chief Executive Officer Ralph Mupita. “Diversity and inclusion are important aspects of future sustainable societies and although we have made good progress with greater representation of women at senior levels in the company, there is still a lot of work to do.”

The Sustainability Report details our commitment to reach net zero emissions by 2040, as well as the naming of Nkululeko Sowazi, chair of the MTN Group Social and Ethics Committee, as the MTN Group designated Board member responsible for ensuring climate risks and opportunities are appropriately addressed within the company.

In 2020, MTN Group advanced digital and financial inclusion by reducing by a third the cost to communicate and enabling over $152 billion of transactions through extending Mobile Money services for customers and small and medium enterprises.

By investing nearly R29 billion in the year, we extended network coverage to more people. We also connected more of the unconnected through MTN Data-Smart’s digital literacy initiative. Available in eight African markets, this has now been used to train more than 18 million people about the power of the internet.

On 1 April, three women entered key leadership roles at MTN Board and Executive Committee level, helping the Group reach a milestone of 33% women at Board level and 28% at Exco level, both above African and global averages.

Through our CSI efforts, in 2020 MTN impacted 23,8 million people, of whom 10,5 million were youth, providing them with the ICT skills and opportunities to help them become economically active.

Our Transparency Report seeks to provide an understanding of our operating environment, risks and approach to digital human rights across our footprint.

In many of the countries in which the Group operates, MTN is one of the largest taxpayers. This comes with the responsibility to report thoroughly and transparently on our tax affairs. MTN Group’s 2020 Tax Report spells out our total tax contribution, which goes well beyond the corporate income taxes paid on profits to include indirect taxes, withholding taxes, payroll taxes, operating licence fees and other payments to authorities.

In 2020, MTN Group’s total tax contribution was R35,1 billion, up from R30,5 billion in 2019. This was just one of the ways the Group contributed to enhancing sustainable societies.

“We believe that this suite of reports will provide stakeholders with a comprehensive and integrated understanding of the progress and achievements of the MTN Group, as well as the priorities over the short, medium and longer term,” concludes Mupita. To access reports: https://www.mtn.com/investors/financial-reporting/integrated-reports/

MTN Rwandacell Plc (MTN Rwanda) is pleased to announce that it will list on the Rwanda Stock Exchange (RSE) on 4 May 2021.  

This announcement follows the approval by the Capital Market Authority (CMA) and the Rwanda Stock Exchange (RSE) of MTN Rwanda’s listing by introduction on the RSE and the approval of Crystal Telecom’s (CTL) shareholders to distribute the 20% of MTN Rwanda’s shareholding held by CTL to CTL shareholders effective from the listing date.

The listing of MTN Rwanda will see 1,350,886,600 ordinary shares with a nominal value of Rwf 1 each being registered with the RSE at an initial listing price of Rwf269 per ordinary share. CTL shareholders will become direct shareholders in MTN Rwanda and be able to trade their MTN Rwanda shares on the RSE.

Commenting on the announcement, Mitwa Ng’ambi, CEO of MTN Rwanda, said: “The official listing of MTN Rwanda’s shares on the RSE will take place on 4 May 2021. We look forward to participating in the capital markets of Rwanda and see this as an exciting opportunity for the investor community at large to participate directly in the ownership of MTN Rwanda. We are also excited to welcome former CTL shareholders as MTN Rwanda shareholders.

CMA Executive Director Eric Bundugu noted: “We welcome MTN Rwanda’s listing by introduction on the RSE as a demonstration of an international company local investors can continue to participate in as well as being an attraction to foreign investors into the Rwandan capital market. The listing will also continue to provide liquidity for existing and future shareholders.”

Iza Irame, CTL’s CEO, said: “We are happy to see this important transaction materialize. It will allow our shareholders to retain their economic interest in MTN Rwanda while gaining from the efficiency and visibility that comes with direct ownership.”

Celestin Rwabukumba, CEO of the RSE, said: “MTN Rwanda joining the RSE list of companies is a great and welcome development for our market as it increases our market capitalization. The company being of a good size adds on the number of leading brands to our Exchange and offers more visibility into the company’s operations to shareholders and the general investing public, which in turn should trigger more interest from potential new investors going forward.

MTN Group President and CEO Ralph Mupita called the listing a milestone: “Enabling Rwandans the opportunity to participate in the company’s success is part of our work to promote local ownership and participation in MTN businesses across our markets, and to create shared value.” He added that the listing was particularly significant given the increasing importance of broadband access in driving economic and industrial development across Africa.

More information about the listing and investor relations can be found at www.mtn.co.rw/investors. To learn more about MTN Rwanda and its various initiatives, visit www.mtn.co.rw.

Following the temporary suspension of sales of MTN products through our banking channel partners on April 2, 2021, services were restored on Sunday, April 4, 2021 with customers able to access all services. This was agreed on the basis that MTN would revert to its previous cost of sales structures with banking partners, until a new long-term agreement can be reached on a sustainable pricing structure going forward.

Consequent on the intervention of the Minister of Communications and Digital Economy, the Nigeria Communication Commission and the Central Bank of Nigeria, since April 6, 2021, MTN has been participating in a series of meetings to align on longer term pricing structures. We will provide a further market update once these discussions have been concluded. The streamlining MTN undertook is international standard and best practice as scale is built along distribution channels. We are confident that partners in the banking sector will work with us to ensure this process concludes as quickly as possible to the benefit of the entire industry.

MTN would like to thank our customers for their patience, and express our regret at the inconvenience imposed on them while banking channels were offline. In order to further expand the range of channels available to customers, MTN has activated a number of new channel partnerships with fintech partners and these will remain in place, significantly expanding the channels available to our customers and increasing our sales and distribution network.

The new channel partners include Sparkle, Konga Pay, Barter By Flutter Wave, Jumia Pay, OPay, Kuda, Carbon, BillsnPay, MTN On Demand, MTN Xtratime airtime loans (*606#), myMTN Web http://mymtn.com.ng and Momo agent *223#.

We would also like to thank the Ministry of Communications and Digital Economy, the Nigeria Communication Commission and the Central Bank of Nigeria for their rapid intervention and we look forward to a mutually acceptable solution that empowers all ecosystem participants.

MTN is proud to announce that National Treasury RT15 bid evaluation committee has appointed MTN SA as a service provider to government, through its new mobile communication services contract, known as RT15-2021. The RT15 2021 Transversal contract allows for all entities of state to utilise the contract for mobile communication services, which will further assist with cost containment.

The scale of the government’s requirements has allowed MTN to develop industry-leading systems and innovative pricing and products that will not only add value to the state but will also significantly improve on existing mobile telecommunications service delivery, while also allowing for a high degree of control of spend by the individual entities.

Godfrey Motsa, the Chief Executive Office of MTN South Africa, said he and his executive team are proud to accept the call to serve the country, through the provision of these vital services. “We are both humbled and honoured by the faith National Treasury has shown in MTN with this critical partnership over a five-year term. A huge team at MTN spent months analysing the state’s requirements and then developing the very best solutions to not only meet those expectations, but to exceed them,” Motsa said. “We were delighted with the very positive reaction from the RT15-2021 bid committee to our service offerings and we are so proud that a company that is South African to its very core, will be delivering to our entities of state.”

Independent tests have, in recent years, consistently shown MTN to unequivocally hold the Best Network in South Africa title and the reach and quality of the MTN network has been an important contributor to the award, but more can be achieved for the people of South Africa. The allocation of the temporary spectrum by the telecommunications regulator, in the face of the COVID-19 pandemic, showed the power and agility that lies with the purposeful allocation of additional spectrum. With the temporary spectrum, MTN has been able to zero-rate over a thousand health and education websites, expand its reach into underserved communities and further boost its quality in high density areas.

“The allocation of permanent spectrum will see government services and officials, through the RT15 contract, being important beneficiaries of the spectrum’s immediate value through further enhancements to MTN’s superior network, expanded reach into currently underserved communities and further quality gains in all parts of the country – which is why we are anxious to support any moves to mediate a solution to the current spectrum delays,” Motsa said.

Wanda Matandela the Chief Enterprise Officer at MTN SA said the scale and scope of RT15 makes this both critical and fascinating.

“In addition to mobile devices, accessories and value-added services, there are vital operations that must be maintained, such as air operations, the needs of the special task force, sea, rail, satellite and other critical functions. We at MTN are deeply encouraged by the responsiveness of the bid committee to our solutions and we look forward to serving our state, as part of the panel of service providers to government, with cost-effective and quality solutions that will help facilitate its work in serving the people of South Africa,” he said. For details on the transversal contact and what it means to government departments, please visit the National Treasury website at: http://www.treasury.gov.za/divisions/ocpo/ostb/contracts/default.aspx

Africa’s connectivity relies on strategic and global partnerships continually coming together to make a difference.  In 2017, MTN GlobalConnect started partnering across the African continent and around the globe with leading carriers, hyperscalers, and telecom service providers to further African connectivity.

MTN GlobalConnect is a digital wholesale and infrastructure services company and an operating company in the MTN Group. Leading the journey is CEO Frédéric Schepens, who is driven by the ambition to build up Africa. The company has been turning a profit from the first year and is continually evolving to build the much-needed infrastructure stitching African countries together and connecting them to the rest of the world. Our agenda remains true to the MTN belief that everyone deserves the benefits of a modern connected world.

Digital connectivity fosters growth, and digital services are data hungry. The best way to secure these applications is to invest in the needed infrastructure on a national and regional level. We are on a mission to connect the unconnected utilising our portfolio of fixed connectivity and wholesale mobility services. The end-to-end fixed connectivity services range from subsea cables, cable landing stations, data centres to inter-country and cross-country fibre networks. To date the company has signed 4 cross-border fibre contracts and rolled out 2,050 km of fibre in Zambia. Our existing fibre network is over 100,000km of which 85,000 km is full proprietary. That is approximately 14 times the distance between Cape Town and Cairo. Another 10,000km is being built. Wholesale mobility services range from voice, interconnect, messaging, value-added services to roaming services.

Fast forward 30 years to 2050, and Sub-Saharan Africa will be home to more than 1 billion people with 50% under the age of 25 years according to the World Bank. Sub-Saharan is also the world’s largest free trade area. According to a GSMA prediction we will have 623m mobile subscribers in 2025 compared to 456m in 2018. We need to provide the infrastructure they’ll need in the future to live a modern connected life, NOW. It takes bold steps!

Wherever you are in the world, MTN GlobalConnect is well positioned as a partner of scale with a single-entry doorway into the most significant network infrastructure in Africa. The foundation of your partnership is one single contract accompanied by a Service Level Agreement.

Among the assets available to a potential partner is the global MTN.net IP/MPLS network. It leverages 47 multinational points of presence across 29 countries in the Middle East & Africa. In addition to our fibre footprint, you have access to over 3Tbps of backbone capacity, multinational Network-to-network interfaces and peering with major content providers. For mobility and value-added services, you can access any of the Y’elloConnect Hubs for Messaging, Voice, Signaling and Roaming.

Travel underwater and you have access to a portfolio of 15 submarine cables with the latest 2Africa in joint build due in 2023/4. 2Africa subsea cable is one of the largest subsea projects in the world, connecting 23 countries in Africa, the Middle East and Europe. The 2Africa subsea cable is significant to Africa – a continent that has historically been behind the global average in internet penetration. We have direct Tier 1 level investments in the WACS and ACE cables on the west coast of Africa, and EIG and EASSy cables on the east. We have substantial indirect investments in cables such as AAE-1 SMW5 on the north east coast of Africa connecting to Europe, and TEAMS on the east coast among others. MTN owns and operates 4 subsea cable landing stations in Nigeria, Ghana, Ivory Coast and South Africa.

The pandemic has taught us the importance of human capital, highlighted the value, and accelerated the demand for digital connectivity. Embracing 2021, the wholesale and infrastructure eco-system continues to be agile, highly responsive while building a more resilient network. When it comes to Africa, growth favours the bold so let’s grow together. #GoodTogether #GrowTogether #GrowAfrica

The Global Sourcing and Supply Chain (GSSC) division of MTN Group has hosted its second Supplier Awards event to recognise suppliers and partners for their hard work and delivery of exceptional services across the MTN footprint.

This year’s virtual event, hosted by Group Executive and Chief Procurement office, Dirk Karl, was centred around three key pillars – Innovation, Collaboration and Excellence.

As we reflect on 2020, and the challenges presented by the spread of COVID-19, I would particularly like to commend our suppliers and partners on their agility and resilience, that ensured uninterrupted service to the MTN Group. It is only through strong partnerships and the support of dependable suppliers that MTN can ensure that everyone has the benefits of a modern connected life,” says Dirk.

MTN Group COO – Jens Schulte-Bockum joined the session where he congratulated the supplier partners and shared MTN’s recently announced Ambition 2025 plan with them. Group Chief Technology and Information Officer Charles Molapisi and Executive Group Consumer Enzo Scarcella –also delivered MTN’s plan around Ambition 2025. They also called out to all the supplier partners for their continuous support and commitment to deliver on MTN’s belief i.e. everyone deserves the benefit of a modern connected life. Verizon’s Chief Sustainability Officer, James Gowen, also attended the session, speaking on sustainable supply chain.

16 winners across nine categories were announced:

2020 Rise & Shine Award – recognizes our Rising Star Supplier for 2020:

2020 Digital Excellence Award: Most supportive of GSSC digital transformation:

2020 Most Collaborative Supplier Award: Most responsive and supportive through the COVID-19 pandemic:

2020 Outstanding Quality & Delivery Performance: Best performance in delivery, support, performance, quality and risk:

 2020 Commercial Excellence Award: Best provider of competitive pricing and costing transparency:

2020 Best Account Management Performance Award: Best account management support, flexibility and ease of doing business, including, timely reporting:

 2020 Supplier Innovation Award:  Most innovative and solutions driven supplier, who demonstrates and shares best practice:

2020 Performance Excellence Award : Most consistent in terms of delivery throughout the year:

2020 Supplier of the Year: Best overall performer across several metrics, including quality, delivery & support, account management, performance and innovation:

MTN congratulates all the winners of the GSSC supplier awards and looks forward to greater collaboration and partnership as we focus on our intent to provide leading digital solutions for Africa’s progress.