SUSTAINABILITY

Emergency Contacts

Here you will find country-specific contact information for organisations, support services, hotlines, and emergency centres committed to offering help, guidance, and resources to those in need.
Toll free numbers are shown with (free) behind them.

BACK TO 16 DAYS OF ACTIVISM

Benin

Organisation Phone Email Website

Police Republicaine

21313481/ 166 (free)

Gender Based Violence centre INF
(Women Nation Institute)

+229 51078888 /
+229 20212415

Ambulance

118 (free) /
+229 21 307 336

N/A

N/A

Ministry of social affairs with hotline
for child victims of abuse and violence

138 (free)

N/A

N/A

PARE awareness for cyberbullying
and child online protection

N/A

UNICEF

+22923613317 ou
+22923613319

SOS Village Enfant

22996743679

Organisation

Police Republicaine

Organisation

Gender Based Violence centre INF
(Women Nation Institute)

Organisation

Ambulance

  • 118 (free) /
    +229 21 307 336

  • N/A

  • N/A

Organisation

Ministry of social affairs with hotline
for child victims of abuse and violence

  • 138 (free)

  • N/A

  • N/A

Organisation

PARE awareness for cyberbullying
and child online protection

Organisation

UNICEF

Organisation

SOS Village Enfant

Cameroon

Organisation Phone Email Website

National Police

17/117 (free)/1500

N/A

National Gendarmerie

113 (free)

N/A

N/A

Civil protection unit

114 (free)

N/A

N/A

Gender Based Violence centre
for psychological assistance

1511

N/A

N/A

Ambulance (SAMU)

119 (free)

N/A

N/A

Fire brigade

118 (free)

N/A

N/A

Substance abuse centre
for psychological assistance

1511

N/A

N/A

Organisation

National Police

Organisation

National Gendarmerie

  • 113 (free)

  • N/A

  • N/A

Organisation

Civil protection unit

  • 114 (free)

  • N/A

  • N/A

Organisation

Gender Based Violence centre
for psychological assistance

  • 1511

  • N/A

  • N/A

Organisation

Ambulance (SAMU)

  • 119 (free)

  • N/A

  • N/A

Organisation

Fire brigade

  • 118 (free)

  • N/A

  • N/A

Organisation

Substance abuse centre
for psychological assistance

  • 1511

  • N/A

  • N/A

Congo Brazzaville

Organisation Phone Email Website

Fire Department

118 (free)

Chief of the Civil Security in Brazzaville
+242 06 633 5034

N/A

Police Services

117 (free)

Colonel Lando

N/A

Dedicated number for
victims of violence

1414 (free)

NATHALIE BLANCHE N’DEMBÉ KAKY

N/A

Y’ello Line free community
hotline (MTN Foundation)

06 950 50 50 (free)

Head of the Serment Universel NGO
Julien MAKAYA

N/A

SAMU (Clinique Securex)

+242066632561(free)
+242 05 558 40 56 (free)
+212 695 910 043 (free)

Docteur Jean Daniel OVAGA

REIPER line for the
safety of children

2231

U-Report youth
expression hotline

2024 (free)

N/A

Organisation

Fire Department

  • 118 (free)

  • Chief of the Civil Security in Brazzaville
    +242 06 633 5034

  • N/A

Organisation

Police Services

  • 117 (free)

  • Colonel Lando

  • N/A

Organisation

Dedicated number for
victims of violence

  • 1414 (free)

  • NATHALIE BLANCHE N’DEMBÉ KAKY

  • N/A

Organisation

Y’ello Line free community
hotline (MTN Foundation)

  • 06 950 50 50 (free)

  • Head of the Serment Universel NGO
    Julien MAKAYA

  • N/A

Organisation

SAMU (Clinique Securex)

  • +242066632561(free)
    +242 05 558 40 56 (free)
    +212 695 910 043 (free)

  • Docteur Jean Daniel OVAGA

  • www.clinique-securex.com

Organisation

REIPER line for the
safety of children

Organisation

U-Report youth
expression hotline

Cote d’Ivoire

Organisation Phone Email Website

Police Secours

110 (free)/
111 (free)/
170 (free)
+225 2720250040

N/A

Akwaba Mousso support
for women victims of GBV

+225 05 54606900
+225 0769848484

Gender Based
Violence centre

1308 (free)

N/A

Ambulance

180 (free)
185 (free)

N/A

N/A

Ecoutez moi aussi CIV – 16
Days of Activism collective

+2250700780250 /
0797897349

Ligue ivoirienne des
droits des femmes feminist network

+2250707366164 /
0757204456

ONG Bloom

+225 010 282 7032

Organisation

Police Secours

  • 110 (free)/
    111 (free)/
    170 (free)
    +225 2720250040

  • N/A

  • Link

Organisation

Akwaba Mousso support
for women victims of GBV

Organisation

Gender Based
Violence centre

  • 1308 (free)

  • N/A

  • Link

Organisation

Ambulance

  • 180 (free)
    185 (free)

  • N/A

  • N/A

Organisation

Ecoutez moi aussi CIV – 16
Days of Activism collective

Organisation

Ligue ivoirienne des
droits des femmes feminist network

Organisation

ONG Bloom

Eswatini

Organisation Phone Email Website

Police emergency line

999 (free)

SWAGAA Rape Crisis

951 (free)

Women unlimited Eswatini

(268) 76286709

One Billion Rising

951

Ambulance

977 (free)
0911

N/A

N/A

Organisation

Police emergency line

Organisation

SWAGAA Rape Crisis

Organisation

Women unlimited Eswatini

Organisation

One Billion Rising

Organisation

Ambulance

  • 977 (free)
    0911

  • N/A

  • N/A

Ghana

Organisation Phone Email Website

Police

18555 (free)

DOVVSU Rape Crisis free
services & GBV centre

055-100-0900

Emergency assistance

0302 964 884

NAS Ambulance Service

+233501614877

MINT Substance abuse agency

(233) 302 68 44 07

Organisation

Police

Organisation

DOVVSU Rape Crisis free
services & GBV centre

Organisation

Emergency assistance

Organisation

NAS Ambulance Service

Organisation

MINT Substance abuse agency

Guinea-Bissau

Organisation Phone Email Website

Police

117 (free) –
+245965096103

N/A

N/A

National Hospital Medical assistance

119 (free)-
+245965096119

N/A

N/A

Ministry of justice

121(free) –
+245965096103

N/A

N/A

Maternity Hospital

109 (free) –
+245965096100

N/A

N/A

Paediatric Hospital

110 (free) –
+245965096101

N/A

N/A

COVID19 emergency

112 (free) –
+245966006362

N/A

N/A

National Guard

120 (free) –
+245965096116

N/A

N/A

Firefighters

118 (free) –
+245965096118

N/A

N/A

Organisation

Police

  • 117 (free) –
    +245965096103

  • N/A

  • N/A

Organisation

National Hospital Medical assistance

  • 119 (free)-
    +245965096119

  • N/A

  • N/A

Organisation

Ministry of justice

  • 121(free) –
    +245965096103

  • N/A

  • N/A

Organisation

Maternity Hospital

  • 109 (free) –
    +245965096100

  • N/A

  • N/A

Organisation

Paediatric Hospital

  • 110 (free) –
    +245965096101

  • N/A

  • N/A

Organisation

COVID19 emergency

  • 112 (free) –
    +245966006362

  • N/A

  • N/A

Organisation

National Guard

  • 120 (free) –
    +245965096116

  • N/A

  • N/A

Organisation

Firefighters

  • 118 (free) –
    +245965096118

  • N/A

  • N/A

Guinea Conakry

Organisation Phone Email Website

DGPAF – Central Police

00224 622 039 258

Aguias Association of Social Assistance

00224 61 75 35 35

N/A

Oprogem Office for the protection
of children’s gender and morals

00224 628 92 60 09

N/A

Caef-guinea Women’s empowerment
and entrepreneurship center

00224 621 56 46 44

Compendium of women’s skills in guinea

00224 628 21 89 94

Guinee Secours Emergency medical service

00224 624 08 38 88

N/A

N/A

SOS children’s village

00224 669 39 60 58

Ministry for the promotion of Women,
Children and Vulnerable Persons

00224 628 21 89 94

Guinean Girls Leaders Club

00224 624 39 04 35

N/A

Organisation

DGPAF – Central Police

Organisation

Aguias Association of Social Assistance

Organisation

Oprogem Office for the protection
of children’s gender and morals

Organisation

Caef-guinea Women’s empowerment
and entrepreneurship center

Organisation

Compendium of women’s skills in guinea

Organisation

Guinee Secours Emergency medical service

  • 00224 624 08 38 88

  • N/A

  • N/A

Organisation

SOS children’s village

Organisation

Ministry for the promotion of Women,
Children and Vulnerable Persons

Organisation

Guinean Girls Leaders Club

Liberia

Organisation Phone Email Website

Liberia National Police

911 (free)
355 (free)

Rape Crisis

116

Ambulance Emergency Medical Response

+231 77 558 8588

N/A

N/A

JFK Hospital /E.S. Grant Mental Hospital

231886514772

N/A

N/A

Liberia National Fire Service (LNFS)

114

N/A

Organisation

Liberia National Police

Organisation

Rape Crisis

Organisation

Ambulance Emergency Medical Response

  • +231 77 558 8588

  • N/A

  • N/A

Organisation

JFK Hospital /E.S. Grant Mental Hospital

  • 231886514772

  • N/A

  • N/A

Organisation

Liberia National Fire Service (LNFS)

Nigeria

Organisation Phone Email Website

Emergency Hotline

112 (free)

N/A

N/A

Suicide Prevention

08058820777 (free)
08000787746 (free)

N/A

N/A

Police

 +2349133333785

+2349133333786

Lagos Emergency Services

767 (free)

N/A

Abuja Emergency Services

199

N/A

N/A

Federal Fire Service (FFS)

112 (free) /

+2348032003557

Fire Stations in Lagos

767/+2348033235891

N/A

N/A

National Drug Law
Enforcement Agency (NDLEA)

+2348062199999
0800 1020 3040 (free)

Federal Road Safety Corps (FRSC)

122/+2348077690055

Human Right

+2348006472428 (free)

Domestic and Sexual Violence Agency(DSVA)

+234 9027808297

Child Abuse

08085753932 (free)

N/A

N/A

Organisation

Emergency Hotline

  • 112 (free)

  • N/A

  • N/A

Organisation

Suicide Prevention

  • 08058820777 (free)
    08000787746 (free)

  • N/A

  • N/A

Organisation

Police

Organisation

Lagos Emergency Services

  • 767 (free)

  • N/A

  • Link

Organisation

Abuja Emergency Services

  • 199

  • N/A

  • N/A

Organisation

Federal Fire Service (FFS)

Organisation

Fire Stations in Lagos

  • 767/+2348033235891

  • N/A

  • N/A

Organisation

National Drug Law
Enforcement Agency (NDLEA)

Organisation

Federal Road Safety Corps (FRSC)

Organisation

Human Right

Organisation

Domestic and Sexual Violence Agency(DSVA)

Organisation

Child Abuse

  • 08085753932 (free)

  • N/A

  • N/A

Rwanda

Organisation Phone Email Website

Child helpline

116 (free)

N/A

Traffic police

118 (free)

N/A

Emergency

112 (free)

N/A

Abuse by police officer

3511 (free)

N/A

Anti corruption

997 (free)

N/A

Traffic accidents

113 (free)

N/A

Maritime problems

110 (free)

N/A

Police

112 (free)

N/A

Rape Crisis

3512 (free) /
112(free)

N/A

Emergency assistance

112 (free)

N/A

Gender Based Violence centre

3512 (free)

N/A

Ambulance

114 (free)

N/A

Lifeline

112 (free)

N/A

Organisation

Child helpline

  • 116 (free)

  • N/A

  • Link

Organisation

Traffic police

  • 118 (free)

  • N/A

  • Link

Organisation

Emergency

  • 112 (free)

  • N/A

  • Link

Organisation

Abuse by police officer

  • 3511 (free)

  • N/A

  • Link

Organisation

Anti corruption

  • 997 (free)

  • N/A

  • Link

Organisation

Traffic accidents

  • 113 (free)

  • N/A

  • Link

Organisation

Maritime problems

  • 110 (free)

  • N/A

  • Link

Organisation

Police

  • 112 (free)

  • N/A

  • Link

Organisation

Rape Crisis

  • 3512 (free) /
    112(free)

  • N/A

  • Link

Organisation

Emergency assistance

  • 112 (free)

  • N/A

  • Link

Organisation

Gender Based Violence centre

  • 3512 (free)

  • N/A

  • Link

Organisation

Ambulance

  • 114 (free)

  • N/A

  • Link

Organisation

Lifeline

  • 112 (free)

  • N/A

  • Link

South Africa

Organisation Phone Email Website

The Warrior Project

*134*7355 (free)

N/A

Tears Foundation

010 590 5920 (free)
*134*7355# (free)

POWA – People Opposing Women Abuse

0115916803 (free)

Rape Crisis

021 447 9762 (free)

Free legal helpline

0860 333 353 (free)
063 603 3759 (whatsapp)

N/A

N/A

Childline South Africa

0800 055 555 (free)

N/A

N/A

GBV Command Centre

0800 428 428 (free)
*120*7867# (free)

N/A

N/A

South African Police Service

10111 (free)
086 00 10111 (free)

N/A

N/A

Legal Aid South Africa

0800 110 110 (free)

N/A

N/A

Commission for Gender Equality

0800 007 709 (free)

N/A

N/A

Lifeline (Stop Domestic Violence)

0800 150 150 (free)

N/A

N/A

South African Human Rights Commission

011 877 3600

N/A

N/A

Thuthuzela Care Centres

076 815 8894

GBVF Response Centre

0800 203 598 (free)

Organisation

The Warrior Project

  • *134*7355 (free)

  • N/A

  • Link

Organisation

Tears Foundation

Organisation

POWA – People Opposing Women Abuse

Organisation

Rape Crisis

Organisation

Free legal helpline

  • 0860 333 353 (free)
    063 603 3759 (whatsapp)

  • N/A

  • N/A

Organisation

Childline South Africa

  • 0800 055 555 (free)

  • N/A

  • N/A

Organisation

GBV Command Centre

  • 0800 428 428 (free)
    *120*7867# (free)

  • N/A

  • N/A

Organisation

South African Police Service

  • 10111 (free)
    086 00 10111 (free)

  • N/A

  • N/A

Organisation

Legal Aid South Africa

  • 0800 110 110 (free)

  • N/A

  • N/A

Organisation

Commission for Gender Equality

  • 0800 007 709 (free)

  • N/A

  • N/A

Organisation

Lifeline (Stop Domestic Violence)

  • 0800 150 150 (free)

  • N/A

  • N/A

Organisation

South African Human Rights Commission

  • 011 877 3600

  • N/A

  • N/A

Organisation

Thuthuzela Care Centres

Organisation

GBVF Response Centre

South-Sudan

Organisation Phone Email Website

Police

777 (free)

N/A

N/A

Rape Crisis

777 (free)

N/A

N/A

Emergency assistance

777 (free)

N/A

N/A

Gender Based Violence centre

623 (free)
+211 929226194

Ambulance

N/A

N/A

N/A

Lifeline

6666 (free)

Substance abuse

777 (free)

N/A

N/A

Community Service

+211914 474 431

N/A

N/A

SafetyComm

202 (free)

Organisation

Police

  • 777 (free)

  • N/A

  • N/A

Organisation

Rape Crisis

  • 777 (free)

  • N/A

  • N/A

Organisation

Emergency assistance

  • 777 (free)

  • N/A

  • N/A

Organisation

Gender Based Violence centre

Organisation

Ambulance

  • N/A

  • N/A

  • N/A

Organisation

Lifeline

Organisation

Substance abuse

  • 777 (free)

  • N/A

  • N/A

Organisation

Community Service

  • +211914 474 431

  • N/A

  • N/A

Organisation

SafetyComm

Sudan

Organisation Phone Website

Police

999

N/A

Rape Crisis

6404

N/A

Emergency assistance

998
777

Civil defence
Firefighters

Gender Based Violence centre

6404
0183770329

N/A

Ambulance

997

N/A

COVID19

9090

N/A

Medical Assistance

333

N/A

Child & Family Protection

9696

N/A

Environment Emergency

00249155776677

Consumer’s Protection

8044

Anxiety & Depression

00249960099008

Human Rights

N/A

N/A

Organisation

Police

  • 999

  • N/A

Organisation

Rape Crisis

  • 6404

  • N/A

Organisation

Emergency assistance

  • 998
    777

  • Civil defence
    Firefighters

Organisation

Gender Based Violence centre

  • 6404
    0183770329

  • N/A

Organisation

Ambulance

  • 997

  • N/A

Organisation

COVID19

  • 9090

  • N/A

Organisation

Medical Assistance

  • 333

  • N/A

Organisation

Child & Family Protection

  • 9696

  • N/A

Organisation

Environment Emergency

  • 00249155776677

  • Link

Organisation

Consumer’s Protection

  • 8044

  • Link

Organisation

Anxiety & Depression

  • 00249960099008

  • Link

Organisation

Human Rights

  • N/A

  • N/A

Uganda

Organisation Phone Email Website

Uganda Police /
Criminal Investigations Division (CID)

999 (free) / 112 (free)

N/A

Uganda Police Child and
Family Protection Unit (CFPU)

SGBV/Child and Family Protection Unit Helpline –

0800199195 (free)

0800199033 (free)

 

Helpline : +256 776 478 803

Helpline: +256 707 772 691

N/A

Kampala Capital City
Authority (KCCA)

0800990000 (free)
0800299000 (free)

N/A

FIDA Uganda (The Uganda Association of Women Lawyers)

+256 800 111 5111

N/A

Action Aid Women Protection Centre

+256 (0) 392 220002/3

N/A

Communication for Development Uganda (CDFU)

0800200600 (free)

Naguru Teenage Information
and Health Centre

0800311222 (free)

N/A

Organisation

Uganda Police /
Criminal Investigations Division (CID)

  • 999 (free) / 112 (free)

  • N/A

  • Link

Organisation

Uganda Police Child and
Family Protection Unit (CFPU)

  • SGBV/Child and Family Protection Unit Helpline –

    0800199195 (free)

    0800199033 (free)

     

    Helpline : +256 776 478 803

    Helpline: +256 707 772 691

  • N/A

  • Link

Organisation

Kampala Capital City
Authority (KCCA)

  • 0800990000 (free)
    0800299000 (free)

  • N/A

  • Link

Organisation

FIDA Uganda (The Uganda Association of Women Lawyers)

Organisation

Action Aid Women Protection Centre

  • +256 (0) 392 220002/3

  • N/A

  • Link

Organisation

Communication for Development Uganda (CDFU)

Organisation

Naguru Teenage Information
and Health Centre

  • 0800311222 (free)

  • N/A

  • Link

Zambia

Organisation Phone Email Website

Police

991 (free)/ 0211-220006

Emergency assistance

999 (free)/
0211- 236644/
0211-702664

N/A

N/A

Ambulance

991 (free)/
0211-220180

N/A

N/A

Lifeline

933 (free)/
+260955065373

Childline

116 (free)/+260955065373

N/A

Zambia Fire Brigade

993 (free)/
02-11220180

N/A

YWCA Zambia
Helpline (GBV, sexual assault,
counsel for women)

+260 211 255 204

Road Transport &
Safety Agency (RTSA)

983 (free)/
+260 955 983 983

Organisation

Police

  • 991 (free)/ 0211-220006

  • Email

  • Link

Organisation

Emergency assistance

  • 999 (free)/
    0211- 236644/
    0211-702664

  • N/A

  • N/A

Organisation

Ambulance

  • 991 (free)/
    0211-220180

  • N/A

  • N/A

Organisation

Lifeline

Organisation

Childline

  • 116 (free)/+260955065373

  • N/A

  • Link

Organisation

Zambia Fire Brigade

Organisation

YWCA Zambia
Helpline (GBV, sexual assault,
counsel for women)

  • +260 211 255 204

  • Email

  • Link

Organisation

Road Transport &
Safety Agency (RTSA)