MTN Group is honoured to be recognised as one of Forbes 2024 World’s Best Employers, having climbed an impressive 127 places to secure 267th globally from last year’s ranking of 394. This recognition – grounded in feedback from over 300,000 employees through an assessment of 850 companies, across approximately 50 countries worldwide – speaks to MTN’s continued dedication to creating an inclusive, empowering and supportive work environment across its vast markets.

MTN’s ascent in the rankings is particularly significant within its peer group of global telecom service providers, where we proudly hold the position as the fourth-highest-ranked organisation. This achievement reflects MTN’s ongoing efforts to foster a workplace where employees not only feel valued but are provided with the tools and opportunities to grow, innovate, and thrive.

At the core of MTN’s journey is a simple belief that our people are at the heart of our success. It is through their dedication, talent, and commitment that MTN has grown into the global leader it is today. Guided by this belief, MTN has introduced several initiatives aimed at empowering its workforce, including the Live Inspired Employee Value Promise. This promise encapsulates MTN’s commitment to ensuring that every individual, no matter their role, feels inspired and enabled to make meaningful contributions.

This ethos of empowerment is further demonstrated by MTN’s commitment to diversity and inclusion. In 2023, women made up 40% of the company’s global workforce, with 36% representation on the Group Board. These figures, reflective of MTN’s inclusive culture, underline the company’s ongoing drive towards gender equity and its broader efforts to build a workplace that embraces people of all backgrounds.

Paul Norman, MTN Group Chief Human Resources Officer, said: “This recognition from Forbes affirms the importance of creating a workplace that is built on inclusivity, support, and personal growth. Our employees are at the heart of everything we do at MTN, and it’s through their dedication and passion that we continue to evolve. We are proud to be recognised for our efforts and remain committed to creating an environment where everyone can thrive.”

MTN’s commitment to its employees extends well beyond professional growth. The company takes a holistic approach to employee well-being, recognising that supporting people in all aspects of their lives is key to fostering a positive and productive work environment.

The MTN MOVE well-being app is a prime example of this commitment. Designed to support the mental, physical, and emotional health of employees, the app has become an integral part of the employee experience, with over 90% of the workforce actively using it. In addition, MTN’s focus on leadership development, through programmes such as Rising Leaders, continues to empower employees to take on greater responsibilities, ensuring a steady flow of diverse, capable leaders across the organisation.

MTN’s people-centric approach extends across its 18 markets, where the company’s workforce of over 17,500 individuals represents a diverse and dynamic community. From bustling cities to remote regions, MTN’s employees are united by a shared mission to connect people, businesses, and communities, driving positive change throughout Africa and beyond.

This recognition from Forbes is, at its core, a reflection of the collective efforts of MTN’s employees In their own words, MTN employees speak of being part of a family that values diversity and offers unparalleled opportunities for personal and professional growth.

“This acknowledgment by Forbes is testament to the power of people-driven organisations. At MTN, we believe that the strength of our company lies not only in our technological advancements but in the individuals who bring our vision to life. It’s our responsibility to create an environment where people feel empowered to innovate, grow and contribute to something larger than themselves. As we continue this journey, our focus remains on fostering a workplace where every employee can thrive —because when our people thrive, the communities we serve thrive and that’s where real progress happens,” said Ralph Mupita, MTN Group President and CEO.