Archives: Sub Pillars
National priority areas
Each county of operation engages in initiatives that align with relevant Government National Development plan priority areas in order to meet the needs of the communities in which we operate
MTN Rwanda, for example, provided boreholes to approximately 500 families in the southern provinces of Nyanza and Ruhango, through a partnership with Living Water.
In Sudan, the MTN team launched a remote learning and teaching application, hosted under Google’s platform, to enable primary school teachers to learn, discuss, be examined and evaluated remotely. This was implemented in response to the National Health precautions enforced by the federal ministry of health and concerned authorities.
In response to climate change and in support of environmental protection, MTN Zambia supported an initiative to plant 1 000 fruit trees and indigenous trees in five provinces in Zambia. The fruit trees have a dual benefit as it provides children and teachers with nutritious fruit and creates shade in hot summer months.
Youth empowerment
Digital solutions are essential to addressing the challenges of youth empowerment, digital skills development, and job creation.
Initiatives, like the Youth Skilling Programme in Uganda, are aimed at designing and delivering practical knowledge, skills and experience for youth and young adults in preparation for the fourth industrial revolution. The mission of the MTN Uganda Foundation’s Youth Empowerment Programme is to inspire and empower youth and young adults towards the practical application of innovative ICT solutions to solve their communities’ most pressing challenges.
Similarly, partnerships in South Africa and eSwatini, such as Enactus, continue to use the power of entrepreneurial actions to support community initiatives aimed at improving the quality of life for communities in need. The provision of ICT skills, training and specialised competencies such as coding and robotics, remain central to ensuring that youth are sufficiently equipped to collaborate and partner with MTN in its quest to lead digital solutions for Africa’s progress.
Governance structure
MTN is committed to the highest standards of governance, business integrity, ethics and professionalism. Corporate governance is the cornerstone of our business and ensures that we work responsibly as required by King IV.
Governance at MTN is structured in line with best practice and is substantially cascaded down to subsidiaries across the Group.
The bBoard holds overall accountability, and delegates its authority to committees with the mandate to deal with relevant governance issues and report to the Board on them on a quarterly basis. Each committee operates under terms of reference setting out roles and responsibilities, composition and scope of authority. These are reviewed every year.
Our governance structure
Executive Committee
Our Executive Committee (Exco) facilitates the effective control of the Group’s operational activities. The Group Exco is responsible for recommendations to the Board on the Group’s policies and strategy as well as being monitoring strategic implementation.
Ralph Mupita
Group President and Chief Executive Officer
Tsholofelo Molefe
Group Chief Financial Officer
Jens Schulte-Bockum
Group Chief Operating Officer
Yolanda Cuba
Vice President: Southern and East Africa (SEA)
Ismail Jaroudi
Vice President: Middle East and North Africa (MENA)
Charles Molapisi
Chief Executive Officer: MTN South Africa
Serigne Dioum
Group Chief Fintech Officer
Chika Ekeji
Group Chief Strategy and Transformation Officer
Lele Modise
Group Chief Legal and Regulatory Officer
Ferdi Moolman
Group Chief Risk Officer
Nompilo Morafo
Group Chief Sustainability and Corporate
Affairs Officer
Mazen Mroué
Group Chief Technology and Information Officer
Paul Norman
Group Chief Human Resources Officer
Kholekile Ndamase
Group Chief M&A and Business Development Officer
Board of Directors
MTN acknowledges that an effective board must have the expertise and competence to promptly and appropriately address current and emerging issues to ensure the delivery of our strategy. A clear division of responsibilities at the head of the company ensures a balance of authority. No individual has unfettered powers of decision-making, and no block of individuals can dominate the Board. Our Board Charter stipulates that operation of the Board and the executive responsibility for running the business are separate tasks.
Mcebisi Jonas
Independent Non-Executive Director and Chairman
Dr Khotso Mokhele
Lead Independent Non-Executive Director
Noluthando Gosa
Independent Non-Executive Director
Paul Hanratty
Independent Non-Executive Director
Shaygan Kheradpir
Independent Non-Executive Director
Sindi Mabaso-Koyana
Independent Non-Executive Director
Stan Miller
Independent Non-Executive Director
Nosipho Molope
Independent Non-Executive Director
Vincent Rague
Independent Non-Executive Director
Tim Pennington
Independent Non-Executive Director
Lamido Sanusi
Independent Non-Executive Director
Nkululeko Sowazi
Independent Non-Executive Director
Nicky Newton-King
Independent Non-Executive Director
Ralph Mupita
Executive Director: Group President and Chief Executive Officer
Tsholofelo Molefe
Executive Director: Group Chief Financial Officer
Our leadership
Skills, expertise and experience
To reinforce the implementation of our strategic priority to create shared value and the integration of ESG at the core of our business, Nompilo Morafo has been appointed as the Group Chief Sustainability and Corporate Affairs Officer, effective 1 February 2022. Prior to this appointment she held the position of Group Executive responsible for this function.
Nompilo’ s main areas of focus are on decarbonising; rural connectivity; greater diversity and inclusion; enhanced stakeholder management; and protecting digital human rights. Nompilo joined MTN in 2019 from LafargeHolcim, where she was the Country Director for Communications, Public affairs and Sustainable Development. Prior to this, Nompilo was Vice President for Sasol’s International Exploration and Production business spanning across various countries based in Mozambique. Her experience in corporate affairs, country management and sustainability spans more than 20 years in sectors including financial services, mining, oil and gas and now telecommunications.
Meet MTN’s leadership team
Charles Molapisi
Chief Executive Officer: MTN South Africa
Ebenezer Asante
Senior Vice President: Markets
Yola Cuba
Vice President: Southern and East Africa (SEA)
Ismail Jaroudi
Vice President: Middle East and North Africa
(MENA)
Diversity and inclusion
We recognise the value of diverse and inclusive teams. Diversity of thought, skills and experience drives innovation, which is essential to achieving our strategy and supports our purpose. We are passionate about creating an inclusive, accessible and supportive environment, a place where everyone can be themselves and feel a sense of belonging. We are deliberate in our hiring of people with disabilities.
Our journey towards our deliberate diversity and inclusion vision has been core to MTN’s people plans.
- We committed to achieving workforce gender equality by 2030.
- We committed to gender pay parity.
- We committed to attaining deliberate gender representation in our strategic programmes. We aim to achieve a minimum of 30% women representation in business transformations, upskilling programmes and specialised initiatives that form part of Ambition 2025.
Child Online protection
Protecting children online is a global challenge, which requires a global approach.
All our users deserves to benefit from the free and open nature of information and communication technologies. However, this comes with grave risks to the most vulnerable
in society. MTN believes that it is critical to educate children, parents, teachers and caregivers about how to responsibly use digital technology to ensure that children stay safe online. Our Group-wide Child Online Protection programme complements local operating company initiatives.
Freedom of expression
MTN’s presence enables people to realise a range of basic human rights, such as the rights to freedom of expression and association.
In striving to ensure we protect individual freedoms, such as the right to freedom of expression, we also must ensure that freedom does not infringe on other individuals’ rights. We also need to ensure the rights of the one do not infringe upon the rights of the many, and in particular, the vulnerable. Our principles and values as a company guide us in where to draw lines of principle in limiting individuals’ rights, as we seek to ensure our customers and children remain protected from the very real threats that exist.
While MTN acts in accordance with prevailing laws and licence conditions, we use our best endeavours and scope of influence to protect, respect and ensure the rights of all people to freely communicate and share information.
Data protection & privacy
MTN is committed to protecting its customers’ privacy, keeping information safe and ensuring the security of personal information.
While personal information is collected in order to provide effective products and services, we ensure that this information is processed lawfully, stored securely and not disclosed unlawfully to any third party.
Our Data Privacy and Protection Policy includes information on how MTN uses customer data, data subject rights and contacts for our customers to enforce their rights. To support our policy, we set up a Privacy Office and implemented a Group data privacy and protection programme in 2021. Our objective is to embed a corporate standard of best practice for privacy throughout the Group.
